What to Do After a Moped Accident
An accident can be stressful. Your priority is to keep yourself and others safe, follow the law and report the incident appropriately.
1. Prioritise safety
Stop and assess the situation.
If anyone is seriously injured or there is an immediate danger, call 999.
Follow the applicable road traffic requirements and instructions from the police. Do not put yourself or others at further risk.
2. Exchange the required details
Where another person or vehicle is involved, follow the legal requirements for exchanging information.
Do not leave the scene when the law requires you to remain or provide details. If you are uncertain about your obligations, seek guidance from the police.
3. Record what happened
Where it is safe to do so, record relevant details, including:
- The date, time and location.
- Photographs of the scene and any vehicle damage.
- The details required from other parties.
- Witness details, where available.
- Any police reference number.
Never put yourself in danger to collect evidence.
4. Contact Ride Today
Report the accident and any vehicle damage to Ride Today promptly, following the requirements in your hire agreement.
Explain what happened, where the vehicle is located and whether it appears safe to move.
Follow the reporting instructions in your agreement and any instructions from the relevant authorities.
5. Check the applicable insurance terms
Insurance cover and financial responsibility depend on the applicable policy, the circumstances of the accident and your agreement.
Do not assume that all damage, repairs or other expenses are covered. Contact Ride Today for guidance on the applicable reporting and claims process.
6. Do not ride an unsafe vehicle
If the moped may be unsafe, do not continue riding it.
Move somewhere safe if possible and contact Ride Today for instructions.
Need help? Contact Ride Today.