Servicing Your Ride Today Moped
Servicing is included in your subscription, but you are responsible for booking and attending your scheduled appointments.
Regular servicing helps identify maintenance issues and keeps your moped maintained throughout your subscription.
Book your service appointments
Follow the schedule and booking instructions provided by Ride Today.
Your hire agreement sets out the applicable service interval and any consequences for missed or delayed appointments.
Make a note of your next service date so you can plan ahead.
Attend your appointments
Make sure you know when and where your service is booked.
If you cannot attend, contact Ride Today as early as possible to discuss the next steps.
Report problems between services
Do not wait until your next scheduled appointment if your moped develops a safety-related fault.
Report problems promptly and stop riding if the vehicle may be unsafe.
What does servicing included mean?
Your subscription includes servicing as described in your agreement.
However, servicing being included does not mean every repair, puncture, accident, damaged component or recovery is automatically covered.
Your agreement explains which costs may remain your responsibility.
If you are unsure whether a particular issue is included, contact Ride Today before authorising work.
Before your appointment
- Confirm the appointment time and location.
- Follow any instructions from the service team.
- Report unusual noises, warning lights or other problems.
- Provide relevant information about any fault.
- Ask the team if you are unsure what to do before attending.
Need help?
If you have a maintenance concern or need to clarify your servicing arrangements, contact the Ride Today team.